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MON - SAT 8.30AM - 5PM
SUN 10AM - 1PM
(03) 6231 3313

TERMS & CONDITIONS

NO HIDDEN COSTS

We strive to offer the best budget car rental services in Tasmania, we will always answer any questions you may have and help you to simply enjoy your Tasmanian adventure.

1. INTRODUCTION

1.1 Rental Contract
This contract to hire a Vehicle from AAA Car Rental (Rental Contract) consists of two separate documents:
(a) the agreement (Rental Agreement) You have signed to hire the Vehicle from Us; and
(b) these rental Terms and Conditions (Terms and Conditions),
and together they form binding and enforceable legal obligations.
1.2 Relevant law
The Rental Contract is governed by the laws of Tasmania and You agree that courts in that state have non-exclusive
jurisdiction to determine any dispute that arises between You and Us.
1.3 Australian Consumer Law
The Australian Consumer Law applies to the Rental Contract and it provides You with rights that are not excluded,
restricted or modified by the Rental Contract and any provision in this contract is subject to the specific protections and
guarantees in that and any corresponding Federal, State or Territory legislation.
1.4 Electronic signatures
We may use electronic signatures as a means of entry into the Rental Contract. When You insert an electronic signature
You consent to the use of this means of acknowledgment and acceptance of these Terms and Conditions and Your obligations under the Rental Contract.

2. WHO MAY DRIVE THE VEHICLE?

IMPORTANT NOTICE
A breach of any part of this clause 2 is a Major Breach of the Rental Contract. See clause 11 for further details.

2.1 Authorised Drivers
(a) Only You or an Authorised Driver can drive the Vehicle.
(b) It is a Major Breach of the Rental Contract if You let anyone who is unauthorised drive the Vehicle. If there is a
Major Breach of the Rental Contract there is no cover for You, the Authorised Driver or the unauthorised driver for
any Damage, theft of the Vehicle or Third Party Loss.
2.2 Age limits
We set a minimum and maximum age limit for those renting Our Vehicles. You and any Authorised Driver must be at
least 18 and not over 80 years of age and have no less than 12 months driving experience, unless We have agreed to a
variation of that restriction before the Start of Rental and it is shown in the Rental Agreement.
2.3 Licence requirements
(a) You and any Authorised Driver must also have a valid licence to drive the class of Vehicle which is:
(i) issued in an Australian state or territory or an international licence (with an valid International Driving
Permit if Your licence is not issued in English);
(ii) appropriate for the class of the Vehicle; and
(iii) not subject to any restriction or condition.
(b) Learner drivers are not acceptable and must not drive the Vehicle.
2.4 Cancelled and suspended licences
The Vehicle must not be driven by You or an Authorised Driver if Your licence or that of the Authorised Driver:
(a) is cancelled or suspended, including as a result of an accumulation of demerit points; or
(b) has been cancelled or suspended, within three (3) years of the date of the Rental Agreement.

3. PROHIBITED USE

IMPORTANT NOTICE
A breach of any part of this clause 3 is a Major Breach of the Rental Contract. See clause 11 for further details.

3.1 The Vehicle must not be driven by You or any Authorised Driver:
(a) whilst intoxicated or under the influence of drugs or alcohol or with a blood alcohol content or level of drugs
present in blood, urine or oral fluid that exceeds the limit set by law;
(b) recklessly or dangerously; or
(c) whilst the Vehicle is damaged or unsafe.
3.2 You and any Authorised Driver must not:
(a) fail or refuse to undergo any breath, blood, urine or oral fluid test or drug impairment assessment;
(b) use the Vehicle:
(i) for any illegal purpose;
(ii) to move dangerous, hazardous, inflammable goods or substances that pollute or contaminate, in
quantities above that used for domestic purposes;
(iii) to propel or tow another vehicle or a trailer;
(iv) in connection with the motor trade for experiments, tests, trials or demonstration purposes; or
(v) in an unsafe or un-roadworthy condition.
3.3 You and any Authorised Driver must not:
(a) damage the Vehicle deliberately or recklessly or allow anyone else to do so;
(b) modify the Vehicle in any way;
(c) sell, rent, lease or dispose of the Vehicle; or
(d) register or claim to be entitled to register any interest in the Vehicle under the Personal Property Securities Act
2009.
3.4 You and any Authorised Driver must not use the Vehicle to carry:
(a) passengers for hire, fare or reward or for rideshare purposes;
(b) more than the number of passengers for which the Vehicle is licensed; or
(c) any load that exceeds the limits for which the Vehicle was designed, constructed, registered or licenced.
3.5 You and any Authorised Driver must not use a mobile phone or a GPS unit whilst the Vehicle is in motion or stationary;
but not parked unless the body of the phone or GPS unit is affixed to the Vehicle and the phone or GPS unit is not being
held or touched at any time whilst being used.

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4. PROHIBITED AREAS OF USE

IMPORTANT NOTICE
A breach of any part of this clause 4 is a Major Breach of the Rental Contract. See clause 11 for further details.

4.1 The Vehicle must never be driven on:
(a) an Unsealed Road;
(b) Off Road; or
(c) in any area where snow has fallen or is forecast to fall.
4.2 The Vehicle must not be used in any area that is prohibited by Us. Prohibited areas include:
(a) roads that are prone to flooding or are flooded;
(b) beaches, streams, rivers, creeks, dams and floodwaters;
(c) any road where the police or an authority has issued a warning;
(d) any road that is closed; and
(e) any road where it would be unsafe to drive the Vehicle.
4.3 The Vehicle must never be driven or used outside the state of Tasmania unless We have given Our prior written
permission prior to the Start of Rental and it is noted on the Rental Agreement.

5. YOUR OBLIGATIONS

IMPORTANT NOTICE
A breach of any of clauses 5.5, 5.6, 5.7, 5.8, 5.10, or 5.11 is a Major Breach of the Rental Contract. See clause 11
for further details.

5.1 Start of the Rental
(a) A non-refundable deposit is payable at peak times to secure Your booking.
(b) At the Start of the Rental and before collecting the Vehicle You must:
(i) present Your driver’s licence and that of any Authorised Driver and permit copies of the drivers’ licences
to be made and kept by Us;
(ii) present Your passport if You are not an Australian citizen;
(iii) fully inspect the Vehicle to ensure that the condition of the Vehicle and any pre-existing damage is
accurately noted and shown in the Rental Agreement;
(iv) notify Us if there is any discrepancy between the condition of the Vehicle and that shown in the Rental
Agreement prior to leaving the Rental Station and We recommend that You also take photos that clearly
show all sides of the Vehicle.; and
(v) pay by credit card the anticipated Rental Charges and a Security Deposit of $200 as security for
additional Rental Charges that may be incurred.
5.2 Security Deposit
The Security Deposit is fully refundable 30 days after the End of Rental provided that:
(a) all amounts due to Us under the Rental Contract have been paid, including any refuelling costs;
(b) the Vehicle has been returned to the Rental Station at the date and time set in the Rental Agreement;
(c) there is no Damage or Third Party Loss;
(d) the exterior and interior of the Vehicle are clean;
(e) the Vehicle has a full tank of fuel; and
(f) there has not been a Major Breach of the Rental Contract,
We reserve the right to retain all or part of the Security Deposit if these conditions are not met.
5.3 During Your rental
(a) You must:
(i) inspect the Vehicle daily for oil, water and fuel leaks, Damage and check tyre pressure; and
(ii) adhere to any mileage instructions displayed in the Vehicle or set by the Rental Station.
(b) You must not:
(i) use the Vehicle for transporting any pets or animals, except assistance animals, unless specifically
approved by Us;
(ii) smoke in the Vehicle (including the use of e-cigarettes) and You must take reasonable steps to prevent
passengers from doing so. It is an offence in some Australian states to smoke in a vehicle where there
are passengers of less than 18 years of age; or
(iii) use the Vehicle to move infectious, biohazardous or biomedical waste, unless specifically approved by
Us.
Additional cleaning, disinfection and deodorising charges will apply.
5.4 Seat belts and restraints
You must comply with all mandatory:
(a) seat belt laws and fines may be imposed by the police on any driver or passenger who does not have a seat belt
properly adjusted and fastened; and
(b) child restraint laws and ensure that for all children under the age of seven years the restraint has been fitted
correctly according to the weight and age of the child and that the restraint is properly adjusted and fastened.
5.5 Vehicle to be locked and keys kept in Your possession
You and any Authorised Driver must make sure that the Vehicle is locked when not in use or unattended and the keys or
remote control device must be kept in Your possession, or that of any Authorised Driver, at all times and are never left in
the ignition when the Vehicle is unattended.
5.6 Reasonable care
You and any Authorised Driver must take reasonable care of the Vehicle by:
(a) preventing it from being damaged;
(b) making sure that it is protected from the weather;
(c) maintaining the engine and brake oils and coolant level and tyre pressures;
(d) using the correct fuel type; and
(e) making sure it is not overloaded.
5.7 Notification of Vehicle fault
You must inform Us immediately if:
(a) a warning light or fault message appears;
(b) You see or become aware of low engine or brake oils, or engine coolant levels; or
(c) the Vehicle develops any fault during the Rental Period.
If You fail to notify Us and continue to use the Vehicle You will be responsible for any Damage or Third Party Loss.
5.8 Unauthorised repairs
You must not let anyone else repair or work on the Vehicle or tow or salvage it without Our prior written authority to do so.
5.9 Authorised repairs
Where We have given You Our prior authority to repair the Vehicle You must keep and produce to Us the original tax
invoices and receipts for any repairs, towing or salvage and You will be reimbursed only if these expenses have been
authorised by Us. Any entitlement to reimbursement is subject to there being no Major Breach of the Rental Contract.
5.10 Staying with the Vehicle after an Accident
You must not leave the Vehicle unattended following an Accident and before the arrival of a tow or salvage operator.
5.11 Special conditions for drivers aged 18 to 21
If You or an Authorised Driver are aged between 18 and 21 the following additional special conditions also apply:
(a) You must only drive a Vehicle with an automatic transmission and never one with a manual transmission;
(b) the Vehicle must have no more than 4 cylinders;
(c) You must have been driving unsupervised and without parental supervision for a period longer than 12 months;
and
(d) a minimum Damage Excess applies.

6. DAMAGE COVER

6.1 Damage Excess
(a) Standard Damage Cover is included in the Rental Charges.
(b) Subject to these Terms and Conditions, if You or any Authorised Driver has an Accident or if the Vehicle is stolen
We will indemnify You for the theft, any Damage or Third Party Loss but You must pay up to the Damage Excess
and Claims Administration Fee (as shown in the Table in clause 6.3) for each Accident or theft unless We agree
that:
(i) You were not at fault; and
(ii) the other party was insured and their insurance company accepts liability.
6.2 Claims administration fee
A Claims Administration Fee applies to all Accident or theft claims and:
(a) is payable in addition to the Damage Excess;
(b) is payable for all claims, even if You or the Authorised Driver are not at fault; and
(c) is not refundable.
6.3 Amounts payable for Accident or theft claims
The total amounts payable for each Accident or theft claim is dependent on Your age and the type of Accident:

Age

Standard Damage Excess for all claims

Additional Damage Excess for MVA claims

Claims Administration Fee

Amount payable

SVA/theft claim

MVA claims

18 – 21

$2,500

$1,500

$250

$2,750

$4,250

22 – 25

$2,000

$1,500

$250

$2,250

$3,750

26 – 80

$500

$1,500

$250

$750

$2,250

‘SVA’ means a single vehicle Accident where no other moving Vehicle is involved and ‘MVA’ means a multiple vehicle
Accident where there is a claim for Third Party Loss, and includes a third party claim for damage to buildings or
infrastructure.
6.4 When is the Damage Excess payable?
The Damage Excess and Claims Administration Fee payable under this clause 6 will be charged to Your credit card:
(a) for Single Vehicle Accidents, after a repairer’s estimate or tax invoice verifying the amount charged for Damage
has been sent to You;
(b) if the Vehicle has been stolen, after We have made reasonable enquiries and in Our opinion it is unlikely the
Vehicle will be recovered; and
(c) for Accidents in which there is also Third Party Loss, after:
(i) a reasonable estimate of the Third Party Loss has been made;
(ii) a repairer’s estimate or tax invoice verifying the amount charged for Damage has been obtained; and
(iii) all documents verifying the Third Party Loss and Damage have been sent to You,
unless You have expressly authorised the charge to Your credit card at an earlier time.

7. DAMAGE COVER EXCLUSIONS

7.1 There is no Damage Cover, and You and any Authorised Driver are liable for:
(a) Damage or Third Party Loss arising from:
(i) a Major Breach of the Rental Contract; or
(ii) the use of the Vehicle by any driver who is not an Authorised Driver or who is less than 18 or more than
80 years of age;
(b) Overhead Damage;
(c) Underbody Damage; and
(d) Damage caused by immersion of the Vehicle in water.
7.2 There is also no Damage Cover for:
(a) the full cost of replacing or repairing any accessories supplied by Us including, but not limited to GPS units, lost
keys, keyless start and remote control devices; or
(b) personal items that are left in or stolen from the Vehicle or for loss or damage to property belonging to or in the
custody of:
(i) You;
(ii) any relative, friend or associate of Yours ordinarily residing with You or with whom You ordinarily reside;
(iii) any relative, friend or associate of an Authorised Driver; or
(iv) Your employees.

8. RENTAL PERIOD, COSTS & CHARGES

8.1 Your Rental
Your rental of the Vehicle from Us is for the Rental Period and at the rate shown in the Rental Agreement.
8.2 Extending the Rental Period
(a) We understand that circumstances change and that You may require the Vehicle for longer than the Rental
Period. If so, You must notify Us no less than 24 hours prior to the expiration of the Rental Period.
(b) If You fail to notify Us at least 24 hours before the expiration of the Rental Period that You require an extension,
and fail to return the Vehicle on the scheduled date and at the time shown in the Rental Agreement, We may:
(i) terminate the Rental Contract; and
(ii) if the location of the Vehicle is known, recover it by lawful means or if it is unknown, after making
reasonable attempts to contact You, report the Vehicle as stolen to the Police.
8.3 Cancellation and ‘No Show’
(a) You will be charged the Rental Charges for the Rental Period as booked if:
(i) Your booking is cancelled within 24 hours prior to the Start of the Rental; or
(ii) You fail to notify Us of Your intended cancellation prior to the Start of the Rental and fail to pick up the
Vehicle,
unless We are able to rent the Vehicle to another renter for an equivalent term and rate.
(b) A cancellation is not effective until acknowledged and confirmed by Us.
8.4 Fines and infringements
(a) You and any Authorised Driver must pay
(i) fines or charges imposed for parking;
(ii) infringements and fines imposed for speeding and other driving offences; and
(iii) fines or charges imposed for release of the Vehicle if it has been seized by a regulatory authority.
(b) An administrative fee applies if We are required to nominate You as the responsible driver if any toll, fine or
infringement is unpaid.
8.5 Daily kilometre limit
A daily kilometre limit may apply to some classes of Vehicle. If a daily limit applies it will be shown on the Rental
Agreement and will show the additional fee payable per excess kilometre if You exceed that daily limit.
8.6 Return of the Vehicle
(a) You must return the Vehicle:
(i) to the Rental Station;
(ii) on the date and by the time shown in the Rental Agreement;
(iii) in a reasonable state of cleanliness;
(iv) in the same mechanical condition it was in at the Start of the Rental, fair wear and tear excepted; and
(v) with a full tank of fuel.
(b) If You return the Vehicle:
(i) with less than a full tank of fuel a refuelling charge of $55 (including GST) plus the cost of the fuel, will
apply;
(ii) earlier than the date shown in the Rental Agreement there is no entitlement to a refund;
(iii) more than one hour after the date and time set for its return in the Rental Agreement, We will charge You
$25 per hour up to one full day’s rental and a further full day’s rental at the standard rate for each 24 hour
period or part thereof until the Vehicle is returned to Us; or
(iv) at any time outside Our normal business hours You must pay for the daily Rental Charges and all Damage
until the Rental Station next opens for business unless We have agreed to an after business hours drop
off and it is shown on the Rental Agreement.
8.7 Post rental inspection procedure
(a) We will take reasonable steps to conduct a post rental inspection in Your presence; and
(b) If You do not wish to wait for the full inspection, We will use reasonable endeavours to conduct the inspection
within four (4) business hours and if Damage is detected, We will notify You as soon as it is reasonably practical
to do so.
8.8 End of the Rental
At the End of the Rental You must pay:
(a) the balance of the Rental Charges, including any charges for excess kilometres (if any);
(b) the Damage Excess if there is Damage or Third Party Loss as a result of an Accident or the Vehicle is stolen;
(c) any costs We incur, including:
(i) refuelling costs; and
(ii) extra cleaning costs;
(d) for all Damage arising from a Major Breach of the Rental Contract;
(e) for all Overhead Damage;
(f) for all Underbody Damage; and
(g) for any Damage caused by the immersion of the Vehicle in water.
8.9 Credit card authority
Subject to these Terms and Conditions, if any amount is due to Us or remains unpaid, including:
(a) the Rental Charges;
(b) tolls;
(c) speeding and traffic fines and infringements;
(d) fines or charges imposed for parking;
(e) extra cleaning costs
(f) refuelling costs; or
(g) the Damage Excess.
You authorise Us to debit Your credit card with that amount within a reasonable time after the End of the Rental.
8.10 Default in payment
If You default in the payment of any moneys owed to Us under the Rental Contract:
(a) You must pay Us interest on that overdue amount calculated at the rate of 10% per annum and starting 7 days
after the date that overdue amount became payable to Us and ending on the date of payment of all amounts due;
(b) We may engage a mercantile agent or debt collector and You must pay the reasonable costs and charges We
incur in recovering or attempting to recover that overdue amount, including mercantile or debt collection fees,
commission and any legal costs; and
(c) You authorise Us to provide information of that default to a credit reporting body and to obtain an up to date
consumer credit report on You. Personal information may be used and disclosed by the credit reporting body in
accordance with the Privacy Act to create or maintain a credit information file containing information about You,
including defaults in excess of 60 days and the debt owed to Us.

9. BREAKDOWNS

9.1 Roadside assistance
We will provide You with a Vehicle that is of acceptable quality and in good working condition taking into account the age
of the Vehicle but breakdowns do occur. Twenty four hour roadside assistance is provided free of charge for breakdowns
(but not for Accidents). If the Vehicle breaks down during the Rental Period You must contact Us on 0437 313 314 and
We will liaise with Our roadside assistance provider. We will recover and repair the Vehicle as soon as possible but if it
cannot be repaired We will use Our best endeavours to provide a replacement Vehicle where one is available.
9.2 Assistance not covered
(a) Fees and charges apply for all other faults or driver induced errors ranging from $45 plus GST to $600 plus GST
and apply to faults and driver induced errors such as:
(i) a flat battery;
(ii) lost keys, a keyless start or remote control device;
(iii) unlocking the vehicle when the key, keyless start or remote control device have been locked in it; and
(iv) changing a wheel as the result of a flat tyre.
(b) Roadside assistance does not apply to, and You are liable for, Damage caused by the use of the incorrect fuel
type.
9.3 Consequential and other loss
Subject to the Australian Consumer Law, We are not responsible for:
(a) flights You have missed;
(b) holiday plans that are disrupted;
(c) loss or inconvenience caused by natural disasters such as floods, cyclones, hailstorms, earthquakes, bushfires,
or pandemics;
(d) loss of enjoyment; or
(e) consequential or economic loss.

10. ACCIDENT REPORTING

IMPORTANT NOTICE
A breach of any part of this clause 10 is a Major Breach of the Rental Contract. See clause 11 for further details.

10.1 Reporting an Accident or theft to Us
If You or an Authorised Driver has an Accident or if the Vehicle is stolen You must report the Accident or theft to Us as
soon as practicable but in no case more than 24 hours of it occurring and fully complete an Accident/Theft report form.
10.2 Reporting an Accident or theft to the police
If the Vehicle is stolen or if You or an Authorised Driver of the Vehicle has an Accident where:
(a) any person is injured;
(b) the other party has failed to stop or leaves the scene of the Accident without exchanging names and addresses;
or
(c) the other party appears to be under the influence of drugs or alcohol,
You or the Authorised Driver must also report the theft or Accident to the Police.
10.3 Steps You must take following an Accident
If You or an Authorised Driver have an Accident You and the Authorised Driver must:
(a) exchange names and addresses, phone numbers and email addresses with the other driver;
(b) take a photo of the other driver’s licence;
(c) take the registration numbers of all vehicles involved;
(d) take as many photos as is reasonable showing:
(i) the position of the Vehicles before they are moved for towing or salvage;
(ii) the Damage to the Vehicle;
(iii) the damage to any third party vehicle or property; and
(iv) the general area where the Accident occurred, including any road or traffic signs;
(e) obtain the names, addresses, phone numbers and email addresses of all witnesses;
(f) forward all third party correspondence or court documents to Us within 7 days of receipt; and
(g) co-operate with Us in the prosecution of any legal proceedings that We may institute or defence of any legal
proceedings which may be instituted against You or Us as a result of an Accident, including attending:
(i) Our lawyer’s office; or
(ii) any Court hearing.
10.4 What you must not do
You and any Authorised Driver must not:
(a) make any admission of fault;
(b) promise to pay any claim for Third Party Loss; or
(c) release the other party from any liability to pay for Damage as a result of an Accident, theft of attempted theft

11. MAJOR BREACH OF THE RENTAL CONTRACT

11.1 No Damage Cover
If You or any Authorised Driver:
(a) commit a Major Breach of the Rental Contract in a way that causes Damage, theft of the Vehicle or Third Party
Loss; or
(b) drive the Vehicle in a reckless manner so that a substantial breach of road safety legislation has occurred,
You and any Authorised Driver:
(i) have no Damage Cover;
(ii) are liable for all Damage, theft of the Vehicle and Third Party Loss; and
(iii) are liable for and must pay any additional costs or expenses We incur as a direct consequence.
11.2 Termination and repossession
Acting reasonably, We may terminate the Rental Contract and take immediate possession of the Vehicle if a breach of any
part of clause 11.1 has occurred.

12. PRIVACY

IMPORTANT NOTICE
A breach of sub-clause 12.2(c) is a Major Breach of the Rental Contract. See clause 11 for further details.

12.1 Personal information
(a) We are committed to complying with the Australian Privacy Principles.
(b) When We collect Your personal information We will do so only for the purpose of providing rental services to You.
If You choose not to provide this information to Us We may not be able to provide those rental services to You.
(c) We take reasonable steps to make sure Your personal information is accurate, up to date and complete and that
it is protected from misuse, loss or unauthorised access, modification or disclosure.
12.2 Tracking Device
(a) To maintain and protect the Vehicle We may fit a Tracking Device to the Vehicle to enable Us to monitor the
condition, performance and operation of the Vehicle and to track the Vehicle’s movements.
(b) Information from the Tracking Device may be used during and after the Rental Period. When You sign the Rental
Agreement You are authorising Us and consenting to the use of the Tracking Device.
(c) You must not tamper with the Tracking Device or remove it from the Vehicle.

13. DEFINITIONS AND INTERPRETATION

13.1 Definitions
In these Terms and Conditions:
Accident means an unintended and unforeseen incident, including:
(a) a collision between the Vehicle and another vehicle or object including animals and roadside infrastructure;
(b) rollovers;
(c) a Single Vehicle Accident; or
(d) a weather event, including hail Damage,
that results in Damage or Third Party Loss.
Authorised Driver means any driver of the Vehicle who is approved by Us and who is recorded on the Rental Agreement
prior to the Start of Rental.
Claims Administration Fee means the fee charged for handling Your claim and for making arrangements for repairs,
towing and other administrative tasks associated with Damage or Third Party Loss. The fee is $250 (including GST), is
additional to the Damage Excess and is non-refundable.
Damage means:
(a) any loss or damage to the Vehicle including its parts, components and accessories, including the GPS unit, that
is not fair wear and tear;
(b) towing and salvage costs;
(c) assessing fees;
(d) claims administration fee; and
(e) Loss of Use,
and for the removal of doubt, any Damage to the windscreen, headlights, lights or tyres that makes the Vehicle
unroadworthy is not fair wear and tear.
Damage Excess means the amount, including GST, up to which You must pay Us in the event of an Accident that
causes Damage or Third Party Loss or the Vehicle has been stolen.
End of Rental means the date and time shown in the Rental Agreement or the date and time the Vehicle is returned to
Us, whichever is the later.
GPS Tracking Device means a GPS or other device that is fitted to the Vehicle that has electronic tracking capabilities to
determine its location and other data including speed and fuel levels.
Loss of Use means Our loss calculated on a daily basis at the daily rate shown in the Rental Agreement because the
Vehicle is being repaired or replaced if it is written off as a result of an Accident or it has been stolen.
Major Breach means a breach of any of the following:
(a) clauses 2 (all parts), 3 (all parts), 4 (all parts), 5.5, 5.6, 5.7, 5.8, 5.10, or 5.11, that causes Damage, theft of the
Vehicle or Third Party Loss;
(b) clause 10 that prevents Us from properly investigating an Accident or theft; or
(c) clause 12.2(c)
Off Road means any area that is neither a sealed or unsealed road and includes but is not limited to unformed roads, fire
trails, tracks, river and tidal crossings, creek beds, beaches, streams, dams, rivers, flood waters, sand, deserts, rocks,
fields and paddocks.
Overhead Damage means:
(a) Damage at or above the level of the top of the front windscreen of the Vehicle; or
(b) Third Party Loss,
caused by:
(i) contact between the part of the Vehicle that is at or above the level of the top of the front windscreen
with objects overhanging or obstructing its path;
(ii) objects being placed on the roof of the Vehicle; or
(iii) You or any person standing or sitting on the roof of the Vehicle.
Rental Charges means the charges payable for renting the Vehicle from Us together with GST and any other taxes or
levies which are all fully set out in the Rental Agreement.
Rental Period means the period commencing at the time shown in the Rental Agreement and concluding at the End of
Rental.
Rental Station means the location from which the Vehicle is rented, as shown on the Rental Agreement.
Security Deposit means the amount of $200 We collect from You at the Start of Rental as security for the Rental Charges
and other fees and charges incurred during Your rental.
Single Vehicle Accident means a collision between the Vehicle and another object when no moving vehicle is involved
and includes collision with animals, roadside infrastructure, buildings, rollovers and impacts with any stationary object
other than parked vehicles.
Start of Rental means the date and time that the rental commences as shown in the Rental Agreement.
Third Party Loss means loss or damage to third party property, including other motor vehicles and any claim for third
party loss of income.
Tracking Device means a GPS or other device that is fitted to the Vehicle that has electronic tracking capabilities to
determine its location and other data including speed, braking and fuel levels.
Underbody Damage means any damage to the Vehicle caused by or resulting from contact between the underside of the
Vehicle and any part of the roadway or any object or obstruction, including kerbs, gutters, speed or road humps, barriers
or wheel stops and does not arise as a result of an impact with another vehicle.
Unsealed Road means a road that has been formed and constructed but is not sealed with a hard material such as tar,
bitumen or concrete.
Vehicle means the Vehicle described in the Rental Agreement and includes its parts, components and accessories,
including the GPS unit.
We, Us, Our, means Hussey Group Pty Ltd trading as AAA Car Rentals ABN 94 606 227 294.
You, Your means the person, whether it is an individual, a firm or company or government agency that rents the Vehicle
from Us and whose name is shown in the Rental Agreement.
13.2 Interpretation
In these Terms and Conditions, unless the context otherwise requires:
(a) headings are for convenience only and do not form part of the Terms and Conditions or affect their interpretation;
and
(b) where You comprises two or more persons each is bound jointly and severally.

Still have questions?

You can always give us a call during business hours.

(03) 6231 3313

Monday to Saturday – 8.30am to 5.00pm

Sunday – 10.00am to 4.00pm

CUSTOMER REVIEWS
OZ
OZ
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"Excellent service from start to finish. Responsive to emails and enquiries, helpful and sensible responses. We hunted around for a decent price and got a great deal. Not the newest of cars, however we never paid what you would do for a newish car. The car never missed a beat, it was clean and looked well taken care of. We had unlimited mileage and certainly put a few on the clock."
Jason Pietroski
Jason Pietroski
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"Excellent service, price and location!! Local family owned business by lovely people. Paul and his family are too kind!! The cars are a bit older but very well maintained, which is how AAA has the best rates in TAS! Support a small business and get an amazing deal!"
Ross Carroll
Ross Carroll
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"Highly recommend this place, especially for backpackers and other young solo travellers! Owners were friendly, professional, and incredibly helpful at every step in the process. I made a last minute booking, and was quickly approved for my rental. The car was very reliable, and came with a national parks pass (saving me some money) and complimentary, basic camping equipment. I should've just rented a car for my whole time here with how great and affordable this experience was. Would've left them 6/5 stars if I could have!"
Andrea Mabie
Andrea Mabie
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"The staff is super friendly and helpful! Even the insurance was easy to understand with their help! They set my partner and I up with the perfect car for our camping weekend. The car ran great and the ease of renting it made the whole weekend better. 110% recommend!"
Chris Garbacz
Chris Garbacz
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"Just picked up my rental car for the weekend and I have to say, the customer service was absolutely top notch! Not only did they organise my car, they also went out if their way to help me find somewhere to stay when the whole city was fully booked! Amazing above and beyond service!"
Judy Blake
Judy Blake
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"We cannot recommend AAA Car Rentals highly enough. Tom was absolutely fantastic and so helpful from the very first phone call, in fact it was his phone manner that made us choose them! Tom went out of his way to accommodate our rental needs while we were waiting for our own cars to arrive. Again, cannot thank Tom enough or recommend them highly enough. Tom - you are a real asset to the company not to mention a genuinely friendly and nice guy!!!"
Llion Roberts
Llion Roberts
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"I'd almost given up on the car hire industry, but this was probably the best car hire experience I've ever had. Reliable car, great service, trustworthy."
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QUOTE OR BOOK

Simply fill in the form and click continue to get a price on one of our rental cars. You can then make the booking online or call us if you have any questions.